Prices are listed per user/month on our website.

Users beyond ten first users cost $79 per month per group of 10.

Please check this using the pricing calculator on our pricing page here: 

/pricing/

The annual price is 11 times the monthly price.

Your pricing depends on:

• Pricing plan chosen
• Number of users
• Chosen billing cycle: monthly or annually.

For signing up, you receive 15 free days. To get 15 more free days:

For technical reasons, there is no special place in MRPeasy where you can enter your PayPal account information.

Please wait for our proforma invoice. Then, when you pay it from a PayPal account, a billing agreement will be created.

Unfortunately, you can pay monthly or annually, but you cannot pay for 3, 6, or 24 months. 

In the case of annual payment, we provide a month for free, so you will pay for only 11 months.

You can choose your payment cycle in Settings -> Account and Billing -> Profile.

Please go to Settings -> Account and Billing -> Profile, click Edit, then choose and save the plan you want to upgrade to.

If you are a paying customer, the program will create an additional invoice for you to pay once. Your plan will be updated automatically after payment.

We pay great attention to protecting data so it does not fall into the wrong hands or be lost in case of a hardware crash.

Data protection at MRPeasy works as follows:
(More information is available for registered users upon request).

You can enter your new address and VAT number yourself in Settings -> System settings -> Company details.

If your company is in the EU and you haven't entered the EU VAT number, our invoices will include a 22% VAT.

This plan has a minimum required number of users, which is 2. Because of that, the monthly invoice is per 2 users.

1) "Users: Unlimited" means that the number of users in one account is not limited.

You can have 100, 200, or even 300 users when needed. We have several big clients, and we understand that it is important for them that the number of users in one account is not limited. 

2) The system generates a proforma invoice when you wish to add a full user to your account. This is because our pricing is per user, and this information is also stated at the top of our price list.

Some of our competitors have pricing per account, but we found pricing per user more suitable for our clients. Several clients have confirmed that pricing per user is more convenient and flexible.

Kõrgemast tarkvara versioonist madalamale üleminek toimib järgmiselt:

1. Kontrollige, et teie konto ei ületaks valitud madalama versiooni limiite. Piirangud on loetletud aadressil /terms/#limits

2. Keelake kõik kõrgema versiooni pakutavad erifunktsioonid. Seda saab teha menüüs Seaded -> Süsteemi seaded -> Professionaalsed funktsioonid ja/või Enterprise funktsioonid.

Erifunktsiooni saab keelata, kui selle funktsiooni abil pole loodud erilisi andmeid. Näiteks seerianumbrite funktsionaalsuse keelamiseks tuleks kõik seerianumbrid kustutada.

3. Avage Seaded -> Konto ja arveldamine -> Profiil, klõpsake nuppu Muuda, seejärel valige ja salvestage versioon/hinnapakett, millele soovite alla minna.

4. Kontrollige osas Seaded -> Konto ja arveldamine, et teil oleks soovitud hinnapakett ja järgmise arve summa oleks ootuspärane.

We must keep your database in order when you pause your activity for some time.

Therefore, a regular payment for at least one user is required. 

Use annual payment or/and a cheaper pricing plan to lower the fee.

To change the administrator:

1. Log in as the administrator.
2. Go to Settings -> Human resources -> Users.
3. Open the user details of the person you wish to assign as the new administrator.
4. Check the "Admin" checkbox.
5. Confirm.
6. Save.

We offer the following discounts:

• A different price per user in 4 pricing plans,
• Users beyond the first 10 cost US$ 79 (£59, €69) per group of 10 users.
• Making an annual payment grants you a month free - you only pay for 11 months.

You can delete users in Settings -> Human resources -> particular user's settings -> Delete.

For your information, our service is a full self-service. The support team cannot:

• create, delete, and renew customer accounts,
• add or delete users,
• add, edit, or remove data,
• add or change payment information.

When you need to restore a user, type the user's email address into the "Username" search field on the Settings -> Human resources -> Users page. You will see that this user is deleted as it is a strike-through. 

Open the user (button Edit) and scroll all the way down to the user's details page. At the bottom, you can see the Restore button. Clicking it will restore this user. 

The subscribed (paying) client account is active 14 days after the proforma invoice is issued for the new billing cycle.

After 14 days of non-payment, account access is limited as follows:

• Access to the Settings section is not limited.

• Read-only rights remain for any other software section. (The data can be accessed but not edited.)

An account is deleted 28 days after non-payment.

Attention! A deleted account cannot be restored for technical and organizational reasons, even if you have a backup file.

To delete your account go to Settings -> Account and Billing -> Profile -> Delete MRPeasy account. The account will be deleted right away.

When an account is deleted, no new charges apply, and no refund will be provided.

Only the administrator of the MRPeasy account can delete the account. 

Thank you for the time you are putting into testing. 

There are two possibilities regarding how to proceed with the testing:

• If already entered data is important, please pay our monthly proforma invoice;
• If it is unimportant, please sign up for a new trial account. To use the same email address, delete the existing account first.

Please also read this FAQ article:

/resources/account/#testing-not-finished

Remember that the backup file cannot be used in a new account. 

A company can have up to 6 trial accounts, which amounts to 3-6 months of free testing in total.

We have many customers who use the parallel paid test account for various reasons:

• To test a new functionality
• To train staff
• To try new ways of working.

However, please keep in mind that testers don’t require separate accounts. A user can be added to the existing account at Settings -> Human Resources.

This is a more or less typical situation that we come across at MRPeasy. People think it is necessary to make a ‘big decision’ first.

MRPeasy has many successful customers in nearly all manufacturing industries. Many of our customers have been surprised to learn that production planning software is available without paying between $50,000 and $200,000 a year.

A traditional ERP system implementation flow typically includes the following requirements: 

1. Meeting the distributor's sales team.
2. Making decisions based on a slide show. 
3. Paying for the software. 
4. Agreeing on the implementation project. 
5. Paying for the implementation. 
6. Waiting 6-36 months to see what you got.

MRPeasy’s workflow differs greatly; here’s how:

1. You can try the full-blown system for free. 
2. If you need a longer trial period, pay a monthly fee and test it out for as long as needed. 
3. Just decide and then implement it.

After your initial small payment, you'll be on a rolling contract - you can stop payments at any time without any further obligations.

What do you pay for when you order customization?

The Product and Technology Departments work daily on MRPeasy service development. Our software development roadmap comprises more than 300 proposals, requests, and projects.

When you order customization, you pay for the change in the Technology Department's priorities. We guarantee that the function will be developed ASAP (typically within 2-8 weeks), depending on complexity.

So, we develop the software according to customers' needs; only the developments ordered as paid customization will be performed earlier.

Our customization terms also explain our approach in the section "Getting Started."

/This article is outdated as of 01/01/2022 we no longer offer paid customizations./

For a better understanding of the scale of our operations, we would like to note that our system deletes several dozen accounts daily. Nobody from our side:

• Creates, deletes, or renews customer accounts manually.

• Adds or deletes users.

• Adds, edits, or removes data.

• Adds or removes payment information.

• Contacts customers by phone or any other method. All regular emails are automated, incl. billing notifications.

When the invoice is issued, the software displays a notification message during the first two weeks that alerts users. They are allowed to use all functions.

After that, the functionality is blocked for two weeks, and only the Settings module is accessible. So, it’s not only emails that exist to inform the client about an unpaid invoice.

After 4 weeks of non-payment, the account is deleted automatically, according to the Terms of service.

MRPeasy requires a lot of computing resources since all of its clients use a common infrastructure, so the resources must be fairly divided. This is why MRPeasy software editions have various limits for actively used data in the system.

Many companies that make-to-order (MTO) or engineer-to-order (ETO) encounter these limitations because they generate a lot of data that is for one-time use only.

In MRPeasy, once you reach a limitation, one of two things can be done:

1. Archive old data.
2. Upgrade to the next edition with greater limits.

For archiving old data, find your old items that are no longer in active use and then “delete” them one by one or by using the bulk editing function.

This will only remove the item from active use. Thereafter, it will be archived but will still be in the system. The item can still be found in the database by its number or even just part of the number.

For bulk archiving, use the archiving functionality in Settings -> Database maintenance.

MRPeasy is cloud-based, affordable, and user-friendly AI-powered ERP/MRP software for small manufacturers (10-200 employees).

The pricing is made to be the most affordable when you have 10+ users. Users beyond 10 cost £59/€69/$79 per group of 10 users only.

So, if for 10 users you would pay X US dollars a month, then for 50 users it would be X + ($79 x 4) only.

Use the Pricing Calculator at the Pricing page for the exact quotation.

No, unfortunately. You can choose a pricing plan per account but not per user.

Likewise, it is impossible for some users to use monthly billing, and some - annual.

Our billing system works automatically according to your account information and what you have entered or triggered.

The support team cannot:

• Create, delete, or renew customer accounts.

• Add or delete users.

• Add, edit, or remove data.

• Add or change payment information.

• Provide individual terms.

There are two ways to cease billing:

• Delete your payment information in Settings -> Account and billing -> Payment data.

• Delete your account in Settings -> Account and billing -> Profile.

Regarding our refund policy, see our Terms and Conditions, section 21.

The data what is stored in your database in MRPeasy can be divided into two parts:

• the data that you have entered;
• the data what is the result of your usage of the system.

As a rule, the data that you have entered can be exported.

The data resulting from your system usage can usually be exported, but because of technical limitations, it may not always be in the most convenient form.

Unfortunately, it cannot be done with one click.

On every page where export is technically allowed, you can find the button "CSV" or "Export to CSV."