Account and Billing

You can see and manage the state of your account at Settings -> Account and billing. 

Here you can:

1. See the paid until date, the number of users, and the next invoice amount.
2. Order MRPeasy.
3. See and pay invoices.
4. Change your pricing plan.
5. Downgrade your account.
6. Pay for more users.
7. Change the billing cycle.
8. Change the account's company name, contact e-mail, and billing e-mail.
9. Stop billing.
10. Delete your account.

How to order MRPeasy

Note that you will not be charged during the free trial period or for the free trial.

At the end of the free trial, a proforma invoice will automatically be issued for the next billing period. Once it is paid, you can continue using MRPeasy.

To order MRPeasy:

• Follow the instructions, which you will receive in your email after the end of the trial.
• Or go to Settings -> Account and Billing -> Invoices, open the Invoice, and proceed to checkout.
• If you wish to continue with automatic renewal, choose to save the card or PayPal details for the next payments.

After the proforma invoice is paid, a tax invoice is automatically generated and can be found in Settings -> Account and Billing -> Invoices.

You can also enter and change payment details anytime at Settings -> Account and billing -> Payment data.

You can define a separate billing email address to which invoices will be delivered.

How to pay your invoices

You can see your invoices at Settings -> Account and billing -> Invoices.

All invoices are displayed here:

• invoices for the MRPeasy subscription;
• plus additional invoices, e.g., for adding new users, upgrading, or ordering training.

To pay an unpaid invoice, open it and proceed to checkout.

How to add more users to the subscription

To add more users to the subscription:

1. Go to Settings -> Human Resources and press the "+" button. Then, you can choose how many users you'd like to add.
   • The software will automatically generate a proforma invoice, which is proportional to the time until the end of the current billing cycle.
   • The amount of the invoice = (pricing plan price) X (number of new licenses) X (days until the end of the current billing cycle) / (365 or 30, depending on the billing cycle).
   • Once you have 10 users, you pay for 10 additional users at once at a discount price. For example, if you already pay for 11 users, you can add a user straight away, up until the 20th user.
2. Go to Settings -> Account and billing -> Invoices and pay the invoice.
3. Go to Settings -> Human Resources and press the "+" button again to enter the pre-paid users.

NB! Users can be added freely during the free trial without any restrictions.

How to change the pricing plan

To change your pricing plan:

1. Go to Settings -> Account and billing -> Profile.
2. Click Edit and choose your desired plan.
3. Save

If you upgrade and are a paying customer, the billing system will create an additional invoice, which you must pay manually once. Your plan will be updated after payment.

For downgrading, please see the next section for additional instructions.

How to downgrade the account

To downgrade from a higher software edition (pricing plan) to a lower one, act as follows:

1. Check that your account does not exceed any limits of the chosen lower pricing plan.
   • Limits are listed in the MRPeasy Terms and Conditions: /terms/#limits
2. Disable all special features which are provided by the higher edition.
   • This can be done at Settings -> System settings -> Professional functions and/or Enterprise functions. 
   • A special feature can be disabled if no special data is created by that function. For example, all serial numbers should be deleted to disable the Serial numbers functionality.
3. Change your pricing plan at Settings -> Account and Billing -> Profile.
4. In Settings -> Account and Billing, check that you have the desired pricing plan and the next invoice amount is as expected.

How to change the billing cycle

You can change your billing cycle at Settings -> Account and billing -> Profile.

The new billing cycle will take effect after the current billing period ends.

How to change the company name and contact e-mail associated with the account

Contact e-mail

This is the account administrator's email. You can see the Contact email at Settings -> Account and billing -> Profile. Your company's contact email is used to send information from MRPeasy to you. 

There are two ways to change it:

1. Change the e-mail of the administrator user at Settings -> Human resources -> Users.
2. Or, assign some other user as the administrator.

Company name and billing e-mail

You can see and edit the Company and Billing e-mail associated with the account at Settings -> Account and billing -> Profile.

The Company is used on invoices issued by MRPeasy to your company.

• Note that the billing address is entered at Settings -> System settings -> Company details -> Address.

If it is filled, invoices issued by MRPeasy are sent on the Billing e-mail.

How to stop billing

If you want just to stop making payments, you can delete your payment details:

1. Go to Settings -> Account and Billing -> Payment data.
2. Delete the payment details.

In this case, you can continue using your account until the end of your paid period. 

How to delete the account

To delete your account:

1. Log in as the administrator.
2. Go to Settings -> Account and billing -> Profile.
3. Click the Delete my account button.
4. Follow the instructions.

NB! Only the administrator can delete the account.